Customer reviews

With over four decades in the business of HVAC and plumbing, our strong reputation for outstanding service with a customer-minded focus speaks for itself. Here’s what our customers had to say.

“I have used Donley for approximately 15 years. Love them! Great customer service.”

- Karen

“Donley service took better than the expected care of us. They went above and beyond. Sammy, the technician was wonderful to work with and communicated very well. The issue was at our rental property so it was nice to have Sammy call us after he fixed the ac and let us know it was all taken care of. Not to mention it was after hours and 10pm, we really appreciate having someone we trust to call.”

- Heather

“Phone people were courteous and helpful, and techs are well trained and thorough.”

- Paul

“Donley serviced my air conditioning unit this week, and I was very impressed with their thorough job. They gave me a 3-hour window of when they’d arrive and called me twice with updates. The technician josh was courteous, knowledgeable, and took time to answers my questions. They use handheld computers and were able to email me my receipt and records. Overall, they exceeded my expectations.”

- Phyllis

“The staff here goes above and beyond to make sure your completely satisfied. I would highly recommend!”

- Ron T

“Ryan was very thorough and did a great job servicing my ac unit. He was both knowledgeable and courteous. I’ve been a Donley customer for some time now and have always been very pleased with the company and the service it provides.”

- Emilie

“My wife and I don’t use anyone but Donley. They have always taken care of us when we need them the most. From their customer reps to their service techs, they are all very professional, helpful and friendly.”

- Rick P

“Same day service at my son’s house was appreciated. I referred my son to Donley service center because I have been totally satisfied when they have completed work at my home. They kept me informed of some changes in the arrival time and completed the work in a timely fashion. My son just called me and is very pleased with the end result. Thank you!”

- Brenda

“Donley assisted us greatly in a time of need and ended up saving us some big money because of their help. High quality people with high quality workmanship.”

- Collin B

“We have used Donley for years.  We have always had them come out spring and fall and service our AC unit.  Very happy with them.”

- Shirley C

Want to See More?

These reviews are just the beginning. Homeowners and businesses across the Valley have trusted Donley with their HVAC and plumbing needs, and we’re proud to share their stories.



Back to Top

Learn how we are working to keep you safe during the COVID-19 epidemic.