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Survey
Let Us Know How We Are Doing
Please rate us against your expectations
1. Was our customer service representative courteous?
Yes
No
N/A
2. Was the call scheduled to your satisfaction?
Yes
No
N/A
3. Did the technician arrive at the scheduled time?
Yes
No
N/A
4. Was the service person courteous?
Yes
No
N/A
5. Was the service person respectful of your property while the work was being performed?
Yes
No
N/A
6. Did the service person explain the work they completed?
Yes
No
N/A
7. Was the work done to your satisfaction?
Yes
No
N/A
8. Did the service person place a Donley Service "in case of emergency" sticker on your equipment?
Yes
No
N/A
9. Did the service person inform you of our home comfort program for your system(s)?
Yes
No
N/A
10. Would you call Donley Service Center again for any future work?
Yes
No
N/A
11. Would you refer Donley Service Center to your family and friends?
Yes
No
N/A
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